If you are not satisfied with your purchase you can return the product and receive a refund. 

You can return a product for up to 14 days from the date you purchased it.

All returned products must be unopened and in their original condition. 

Postage costs will not be refunded for products that aren’t faulty or damaged. When you return goods, please retain proof of posting from your shipper. We cannot be responsible for any items that fail to reach us.

If a product arrives damaged or faulty please contact us providing your order number, images of the damaged products and any further information.


Please note, we do not accept returns on animal sponsorship packs.

Returns Policy.